Flagup.io is customer feedback software that brings messages from email, chat, social, and support into one unified inbox. We organize and prioritize feedback, use sentiment to read the health of your accounts, and surface churn risk early—so product teams can act before customers leave and ship what users need to stay.

Who is Flagup.io for?

Flagup.io is built for startups, SaaS founders, product teams, and creators who want to build products driven by user feedback.

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Turn User Feedback Into Better Product Decisions.

Name: Flagup.io
Brand: Flagup.io
Price: 9.99 USD

Feedback comes in messy. FlagUp sends it out structured. Every submission is automatically scored, tagged, deduplicated, and ranked. Your team spends time building, not sorting.

4 accounts shifted to negative sentiment in the last 5 days

FlagUp dashboard showing customer feedback collection, retention signals, and sentiment analysis for product teams

Free to start No credit card required Setup in minutes

The problem

Feedback is everywhere. And nowhere useful.

Teams drown in data they can't act on.

Feedback is scattered

Emails, Slack, tickets, surveys: no one sees the full picture.

Triage wastes hours

40+ hours a month spent reading and tagging instead of building.

Patterns stay hidden

30 customers with the same problem look like 30 separate issues.

Disengagement happens silently

By the time frustration is obvious, customers have already left.

Before & After

Stop managing feedback manually. FlagUp handles it for you.

Most teams collect feedback but can't make sense of it. FlagUp fixes that.

Manual Feedback Chaos

Raw, scattered, and impossible to act on

Spotting patterns, measuring sentiment, knowing what to prioritize: that's where manual breaks down.

Feedback scattered across every tool

Emails, Slack, tickets, surveys: no single place to read or track it all.
Hours wasted on manual triage

Reading, tagging, and merging duplicates instead of acting on what matters.
No sentiment analysis

No way to tell how frustrated a customer is before it's too late.
Recurring issues stay invisible

The same complaint in 30 different words looks like 30 different problems.
Customers feel ignored and leave

No response, no status. Silence is the fastest way to lose users.

Automated Feedback Intelligence

Collect, analyze, and act. Automatically.

Every submission is automatically scored, categorized, and prioritized. Clarity, not chaos.

One centralized inbox

All feedback from every source in one searchable place.
Automatic sentiment analysis

Every submission scored positive, neutral, or negative instantly.
Smart categorization and topic detection

Auto-tagged by topic: bugs, feature requests, billing, onboarding.
Duplicate detection and merging

Similar reports grouped automatically so you see true volume.
Ranked priorities

Issues ranked by volume, sentiment, and impact. Ship what matters.

From raw feedback to actionable insight

Your team spends time on decisions, not data entry

85% reduction in time spent managing and processing feedback
At-risk customers and recurring issues flagged before they escalate

How it works

From raw feedback to clear decisions. Four steps.

See exactly how FlagUp transforms scattered customer input into a structured product roadmap.

The Input Widget

Customers submit feedback directly from your product. No account, no friction.

yoursite.com

FlagUp — embeddable feedback widget on a customer product page

Centralized Inbox

Every submission lands in one place, automatically tagged by topic and scored by sentiment.

app.flagup.io/inbox

FlagUp — centralized feedback inbox with auto-tagged and sentiment-scored submissions

Insights & Prioritization

Patterns surface automatically. See what customers want most, ranked by volume and impact.

app.flagup.io/insights

FlagUp — insights and prioritization dashboard showing top feature requests ranked by impact

The Public Portal

Publish your roadmap, collect votes, and close the loop. Customers see exactly what you're building.

myproject.feedback.flagup.io/portal/roadmap

FlagUp — public product portal showing roadmap, votes, and feature statuses

What's included

Everything you need to collect and act on customer feedback.

One place to capture, organize, and ship what users actually want.

Upvotes and feature voting

The most-requested ideas rise to the top automatically.
Smart duplicate merging

Similar submissions are merged so votes stay unified.
Automatic categorization

Each submission is tagged by topic with no manual effort.
Threaded feedback replies

Full conversation history kept in one place.
Anonymous submissions

No account required. More honest feedback, less friction.
Private and internal boards

Sensitive planning stays off your public portal.
Custom feedback portal

Your domain, logo, and colors. Seamless brand experience.
Built-in feedback widget

Capture feedback in-app, right when users feel it.

Get started free

Stop guessing. Start acting on real customer feedback.

Know exactly what customers want. Decide exactly what to build.

Start for free

Pricing

Pick a plan, start free.

Choose your ideal plan. No obligation, cancel anytime.

Monthly Annual (2 months free)

Free

Get started at no cost. One project, core features.

Free forever

$0 /month

Always free. No credit card required.

Start for free

1 Project
50 feedback entries/month
3 suggestion boxes
25 suggestion entries/month
Embed & portal access
Read-only public roadmap
Read-only public changelog
FlagUp branding (not removable)
AI features
Churn detection
CSV/Excel export
White-label branding
Email support

Pro

For growing startups managing active feedback.

Popular

$19 /month

$19 billed monthly

Start for free

3 Projects
Unlimited feedback entries
10 suggestion boxes
Unlimited suggestions entries
🤖 AI feedback summary (advanced model)
🤖 Sentiment analysis & summaries
🤖 Feedback deduplication
🤖 AI feedback rewrite assistance
🤖 Suggestion AI processing
🤖 Suggestion summarization
🤖 Retention signals & account insights
🤖 Exportable retention signal reports
Public changelog
Public roadmap
White-label branding
Custom branding
CSV/Excel export
Embed access (full)
Full portal access
Email support

Business

For established teams with high feedback volume.

Premium

$49 /month

$49 billed monthly

Start for free

10 Projects
Unlimited feedback entries
Unlimited suggestion boxes
Unlimited suggestions entries
🤖 AI feedback summary (premium model)
🤖 Sentiment analysis & summaries
🤖 Feedback deduplication
🤖 AI feedback rewrite assistance
🤖 Suggestion AI processing
🤖 Suggestion summarization
🤖 Retention signals & account insights
🤖 Exportable retention signal reports
Public changelog
Public roadmap
White-label branding
Custom branding
CSV/Excel export
Embed access (full)
Full portal access
Email support
Private workspaces

FAQ

Frequently Asked Questions.

Everything you need to know about our feedback and suggestion platform.

What is Flagup.io?

Flagup.io is a customer feedback platform built to replace the manual work of reading, tagging, and sorting feedback. It captures feedback through an embeddable widget and automatically processes every submission: scoring sentiment, detecting topics, merging duplicates, and ranking priorities. Your team gets a structured, actionable inbox instead of a pile of raw, scattered messages. It also surfaces recurring patterns early, so you can spot dissatisfaction and act before customers disengage.

Who is Flagup.io built for?

Flagup.io is designed for startups, SaaS products, creators, product managers, and teams who want a structured way to listen to users, validate ideas, and build features based on real demand.

Does Flagup.io use AI?

Yes. Flagup.io includes AI features in all plans to help improve feedback clarity, detect duplicate suggestions, and analyze sentiment. AI works as an assistant to enhance your workflow, final decisions always remain fully in your control

Can I moderate or remove feedback?

Yes. You have full control over submitted feedback. You can edit, merge duplicates, update statuses, or remove content that doesn't follow your community guidelines.

Is Flagup.io free to use?

Flagup.io offers a free plan to get started, with paid plans available for teams that need advanced features like AI assistance, analytics, and customization.

How do I embed the board on my website?

Flagup.io provides a simple embeddable widget (an iframe or script snippet) that you can copy and paste into any page of your website. This allows users to submit and view feedback without ever leaving your product or site.

How does the voting system work?

Users can upvote or downvote suggestions to indicate their preference. The system aggregates votes to surface the most popular ideas, helping you prioritize what matters most to your community. Each user gets one vote per suggestion.

Can I customize the feedback categories?

Yes, you can create custom categories that match your specific needs. Our platform allows you to define categories like 'Feature Requests,' 'Bug Reports,' 'UI Improvements,' or any other classification that fits your workflow.

How are suggestions prioritized?

Suggestions are prioritized based on a combination of factors: number of upvotes, comment engagement, user sentiment, and your configured business rules. Our algorithm surfaces the most valuable ideas to help you make data-driven decisions.

What status updates can I provide?

You can set statuses like 'Under Review,' 'Planned,' 'In Progress,' 'Completed,' or 'Declined.' This keeps your community informed about the progress of their suggestions and builds trust through transparency.

Can users comment on suggestions?

Yes, users can comment on suggestions to provide additional context, ask questions, or discuss implementation details. This creates a collaborative environment where ideas can be refined and improved through community discussion.

Is there a limit to suggestions per user?

We don't impose strict limits, but we encourage quality over quantity. Users can submit multiple suggestions, and our system helps identify and merge duplicates to keep the platform organized and focused on unique, valuable ideas.

Is my data secure?

Yes. We take security seriously. All data is protected using industry-standard security practices, and your feedback data always belongs to you, not us.

Still have questions?

Contact our support team: [email protected]

Our story

Why we built FlagUp.io.

We built FlagUp to turn raw customer feedback into structured, actionable insight, automatically.

Teams were drowning in feedback they could not act on. Data was everywhere: support tickets, Slack, surveys. But without analysis, none of it was useful.

So we built FlagUp: an embeddable feedback widget paired with an AI engine that scores, categorizes, and prioritizes every submission automatically.

What FlagUp does for every submission

AI sentiment scoring: Instantly rated positive, neutral, or negative. No manual review needed.
Automatic topic detection: Auto-tagged by topic: bug report, feature request, billing, or onboarding.
Duplicate detection and grouping: Similar submissions are grouped so you see real volume, not scattered complaints.
AI-ranked priority queue: Ranked by sentiment, volume, and impact. Roadmap decisions driven by data, not gut feel.
Closing the feedback loop: Customers see when their feedback is acted on, building trust and strengthening retention.

The widget is lightweight and supports anonymous submissions by default, because honest feedback needs no friction.

Every submission contains a signal. FlagUp reads it for you.

FR ES PT

Turn User Feedback Into Better Product Decisions.

Feedback is everywhere. And nowhere useful.

Feedback is scattered

Triage wastes hours

Patterns stay hidden

Disengagement happens silently

Manual Feedback Chaos

Feedback scattered across every tool

Hours wasted on manual triage

No sentiment analysis

Recurring issues stay invisible

Customers feel ignored and leave

Automated Feedback Intelligence

One centralized inbox

Automatic sentiment analysis

Smart categorization and topic detection

Duplicate detection and merging

Ranked priorities

From raw feedback to clear decisions. Four steps.

The Input Widget

Centralized Inbox

Insights & Prioritization

The Public Portal

Everything you need to collect and act on customer feedback.

Upvotes and feature voting

Smart duplicate merging

Automatic categorization

Threaded feedback replies

Anonymous submissions

Private and internal boards

Custom feedback portal

Built-in feedback widget

Pick a plan, start free.

Free

Pro

Business

Frequently Asked Questions.

What is Flagup.io?

Who is Flagup.io built for?

Does Flagup.io use AI?

Can I moderate or remove feedback?

Is Flagup.io free to use?

How do I embed the board on my website?

How does the voting system work?

Can I customize the feedback categories?

How are suggestions prioritized?

What status updates can I provide?

Can users comment on suggestions?

Is there a limit to suggestions per user?

Is my data secure?

What FlagUp does for every submission

Stay in the loop on new FlagUp features.