Glossary

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The stages a team moves through, and the guide that covers each one.

1. 1 Collect Open the right channels and get input worth acting on.
2. 2 Understand Bring every source into one record so a theme can be counted.
3. 3 Discover Test the assumption an idea rests on before it takes a slot.
4. 4 Prioritize Rank scoped candidates by value, effort and risk.
5. 5 Roadmap Give product, engineering and support one view of the plan.
6. 6 Communicate Publish direction and status without promising dates.
7. 7 Close the loop Tell the people who asked what happened, including the declines.