AI Customer Support & Product Feedback

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Practical guides on AI customer support, support assistants, knowledge bases, conversational AI, customer feedback, feature requests, and SaaS growth.

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Pricing

Pick a plan, start free.

Choose your ideal plan. No obligation, cancel anytime.

Free

Free forever

For collecting feedback, suggestions, and feature requests before you need AI support.

$0 / month

Always free. No credit card required.

Start for free
  • Not included AI Support Assistant
  • Not included AI tokens / month
  • Not included AI feedback analysis (sentiment, duplicates, summaries)
  • Not included AI writing assistance
  • Not included Use your own AI provider key
  • Included 1 project
  • Included 50 feedback entries / month
  • Included 3 suggestion boxes
  • Included 25 suggestion responses / month
  • Not included Churn insights
  • Included Feedback widget and public portal
  • Included Public roadmap
  • Included Public changelog
  • Not included Integrations (Slack, Discord, Jira, Linear, Notion, Trello)
  • Not included Export to CSV, Excel and PDF
  • Included Widget customisation (colour, icon, label)
  • Included Private projects
  • Not included Remove the FlagUp badge
  • Not included Email support

Pro

Popular

For startups and small teams that want an AI Support Assistant on their website.

$19 / month

$19 billed monthly

Start for free
  • Included AI Support Assistant
  • Included 1M AI tokens / month
  • Included AI feedback analysis (sentiment, duplicates, summaries)
  • Included AI writing assistance
  • Included Use your own AI provider key
  • Included 3 projects
  • Included Unlimited feedback entries
  • Included 10 suggestion boxes
  • Included Unlimited suggestion responses
  • Included Churn insights
  • Included Feedback widget and public portal
  • Included Public roadmap
  • Included Public changelog
  • Included Integrations (Slack, Discord, Jira, Linear, Notion, Trello)
  • Included Export to CSV, Excel and PDF
  • Included Widget customisation (colour, icon, label)
  • Included Private projects
  • Included Remove the FlagUp badge
  • Included Email support

Business

Premium

For teams running AI support across more projects and higher AI usage.

$49 / month

$49 billed monthly

Start for free
  • Included AI Support Assistant
  • Included 3M AI tokens / month
  • Included AI feedback analysis (sentiment, duplicates, summaries)
  • Included AI writing assistance
  • Included Use your own AI provider key
  • Included 10 projects
  • Included Unlimited feedback entries
  • Included Unlimited suggestion boxes
  • Included Unlimited suggestion responses
  • Included Churn insights
  • Included Feedback widget and public portal
  • Included Public roadmap
  • Included Public changelog
  • Included Integrations (Slack, Discord, Jira, Linear, Notion, Trello)
  • Included Export to CSV, Excel and PDF
  • Included Widget customisation (colour, icon, label)
  • Included Private projects
  • Included Remove the FlagUp badge
  • Included Email support

Feedback, suggestion and AI allowances are counted per project, per calendar month. Usage on your own AI provider key does not count against your allowance.

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